Block-based workflow editor
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Retrieval Augmented Generation (RAG)
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Security, data transparency
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Data Transformer
Decision Maker
Extract Maker (with HTML)
Key / Knowledge Manager
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SaaS Email, Integration
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On premise
Company operating in the food industry
Company operating in the food industry
Optimizing Order Management with Artificial Intelligence
The challenge
The Challenge
The company received orders via email from various clients, with PDF attachments generated by different CRM software. Each client used different units of measurement and ordering methods: pieces, cartons, kilos, grams, and so on. Some locations ordered directly, while others centralized orders through a hub.
The solution with ARI
The Solution with ARI
We implemented an artificial intelligence flow with ARI that hooks into incoming emails, distinguishes orders from other communications and interprets attached PDFs. ARI understands each customer's specifications and translates the data into the correct format for the company's management system.
The review process
The Review Process
Once interpreted by ARI, orders pass through a dedicated backend interface. This interface shows the human operator what operations were done, compares new orders with database history and flags which are perfectly in line with past orders, which have minimal differences and which are dissonant. This way, the operator can manually verify and approve data before orders are finalized.
The result
The Result
Thanks to this system, the company has obtained an automated, transparent and reliable order management process, reducing errors and ensuring human control where necessary.
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