Block-based workflow editor
Prompting, testing, versioning, multi-prompt, cost control
Resume line
Retrieval Augmented Generation (RAG)
Roles and permissions
Security, data transparency
Web
Data Transformer
Decision Maker
Extract Maker (with HTML)
Key / Knowledge Manager
Web Creator
SaaS Email, Integration
Cloud privacy managed
On premise
← CASI D'USO
USE CASE · KNOWLEDGE & INSIGHTS
Company knowledge becomes
accessible and citable.
Technical manuals, internal policies, regulatory bases, product documentation. ARI allows querying any document base in natural language — with cited, verifiable and updatable answers.
THE PROBLEM
Knowledge that exists but cannot be found.
Documents are scattered in folders, SharePoint, emails and various SaaS. Those looking for answers waste time navigating through hundreds of pages or asking colleagues.
Generic AI models without structured RAG give unverified answers or hallucinations. In business, an "almost correct" answer is a risk. ARI creates a semantic search system with cited sources for maximum reliability.
With ARI: company knowledge is not just stored, it is queryable. The system finds the right information and serves it with the citation of the source document.
01
Information fragmentation
Knowledge is siloed in thousands of documents. ARI indexes them and makes them accessible from a single natural language interface.
02
Risk of hallucinations
Generic LLMs "invent" if they don't find the data. ARI uses hybrid RAG to ensure that every answer is strictly based on your documents.
03
Verification time
An answer without a source requires manual verification. ARI provides the exact link or page of the source for every bit of information.
HOW IT WORKS
From document indexing
to cited answers.
Source Connection
ARI connects to your sources: SharePoint, Google Drive, local folders or technical documentation via web.
Semantic Indexing
Documents are chunked and transformed into vectors. The meaning is captured, not just the keywords.
Hybrid Retrieval
The system searches for relevant information using both vector search (meaning) and keyword search (exact terms).
Contextual Generation
The LLM generates the answer using ONLY the retrieved context, citing the original sources for each point.
Continuous Update
As sources change, the index updates automatically. The knowledge base is always current and synchronized.
BUILDING BLOCKS USED
The components of this workflow.
01
Knowledge Manager / RAG
Advanced indexing and semantic retrieval system with source citation and metadata management.
02
Web Crawler
Automatic collection of technical documentation and information from public or private web sources.
03
Data Transformer
Cleaning and structuring of technical text for optimal indexing in the vector database.
04
ARIdb DataVoice
Integration with structured databases to combine textual documentation with numerical data.
EXPECTED RESULTS
What you get in production.
95%
Search time reduction
Immediate answers instead of manual document research.
0
Hallucinations
Answers strictly limited to the provided context and cited sources.
24/7
Availability
Knowledge base always accessible to the whole team, with consistent answers.
APPLICATION SECTORS
Who uses Knowledge & Insights on ARI.
SETTORE 01
Customer Support
Internal support for agents who need to find answers in complex technical manuals or product policies quickly.
SETTORE 02
Legal and Compliance
Semantic research on huge bases of regulations, contracts and internal compliance procedures with source citation.
SETTORE 03
R&D and Pharma
Querying of scientific literature, patents and internal research reports to accelerate the discovery of insights.
SETTORE 04
Onboarding and HR
On-demand access to company manuals, handbooks and internal procedures for new employees.
Do you have internal documents that no one can find?
Show us your document base. In 30 minutes we will show you how ARI can make it queryable and helpful for your team.
No commitment. No salespeople. Just technical people.
ALTRI CASI D'USO
DISCOVER OTHER USE CASES
01
Document & Data Ops
Document & Data Ops
Invoices, contracts, technical sheets, PDF forms, emails with attachments. ARI extracts, normalizes and stores information in a structured way — automatically, with source citation, to the systems you already use.
02
Knowledge & Insights
Knowledge & Insights
Technical manuals, internal policies, regulatory bases, product documentation. ARI allows querying any document base in natural language — with cited, verifiable and updatable answers.
03
Web & Browser Automation
Web & Browser Automation
Competitive prices, market data, public content, actions on web applications. ARI navigates, extracts and acts on the web autonomously — even where standard solutions get stuck.
04
Decisioning & Agentic
Decisioning & Agentic
Approvals, classifications, evaluations, improvement cycles. ARI orchestrates processes where AI decides when it can, and asks the human when it must.
05
Integration-led AI
Integration-led AI
ERP, CRM, legacy databases, internal APIs, corporate SaaS. ARI adds intelligence to existing processes without requiring to replace infrastructure — just to power it up.
ARI FLOWS
BUILD YOUR NEXT AI WORKFLOW
Access the ARI platform and turn your ideas into production solutions. Powerful, flexible, under your control.
Production Ready Interface
European low-code GenAI orchestration platform. Built for control, transparency and trust.
Black Bytes SA — Via Pretorio 13A, 6900 Lugano, Switzerland
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